Overview
Text extraction failures can occur when processing files with certain fonts, such as Wingdings. This article provides a solution to address these failures by implementing a fallback mechanism using pdftotext and updating the pdfsync executable.
Information
To resolve text extraction failures caused by files with Wingdings font text, follow these steps:
- Back up your existing pdfsync executable: Before making any changes, ensure you have a backup of the current pdfsync executable located at
/usr/etc/venture/bin/pdfsync. - Replace the pdfsync executable: Download the new version of the pdfsync executable provided by the support team and replace the existing one at
/usr/etc/venture/bin/pdfsync. -
Set proper execute permissions: Ensure that the new pdfsync file has the correct execute permissions. You can set the permissions using the command:
chmod +x /usr/etc/venture/bin/pdfsync -
Ensure pdftotext is available: Verify that
pdftotextis available in your environment. If it is not, install it by installing thepoppler-utilspackage:sudo yum install poppler-utils - Re-index affected files: To make the text content of affected files searchable, re-index them using your system's indexing process.
By following these steps, you should be able to resolve the text extraction issues in your environment.
Frequently Asked Questions
- What causes text extraction failures in this context?
- Text extraction failures can occur when processing files with certain fonts, such as Wingdings, which are not handled properly by the existing text extraction process.
- How do I ensure pdftotext is available in my environment?
- You can ensure pdftotext is available by installing the
poppler-utilspackage, which typically includes pdftotext. Use the commandsudo yum install poppler-utilsto install it on RHEL-based systems. - What should I do if the issue persists after applying the fix?
- If the issue persists, verify that the new pdfsync executable has the correct permissions and that pdftotext is properly installed. If problems continue, contact support for further assistance.
Priyanka Bhotika
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