Ignite Global Support Home Start a conversation Sign in
Start a conversation
  1. Northplains Xinet Support
  2. Northplains Xinet - KB Articles
  3. Articles

Resolving File Visibility Issues in WebNative Portal After Xinet and RHEL Upgrade

Overview

When upgrading Xinet on Red Hat Enterprise Linux (RHEL), you may encounter issues with file visibility in the WebNative Portal. This can be due to missing Solr configuration files or using an unsupported Samba version. Ensuring the correct configuration of Solr and using the supported Samba version can resolve these issues.

Information

To resolve issues with file visibility in the WebNative Portal after upgrading Xinet, follow these steps:

  1. Verify Solr Installation:
    • Ensure Solr is installed in the correct location.
  2. Check Solr Directory Structure:
    • Verify the directory structure exists: 
      ls -la /usr/etc/venture/solr/server/xinet/file/conf/
    • If it doesn't exist, create it:  
      mkdir -p /usr/etc/venture/solr/server/xinet/file/conf/
  3. Locate and Copy solrconfig.xml:
    • Search for the solrconfig.xml file:  
      find /usr/etc/venture/solr -name solrconfig.xml
    • If found, copy it to the correct location:  
      cp [found_path]/solrconfig.xml /usr/etc/venture/solr/server/xinet/file/conf/
  4. Ensure Correct Permissions:
    • Set the correct permissions for the Solr process:  
      chown -R solr:solr /usr/etc/venture/solr/server/xinet
chmod -R 755 /usr/etc/venture/solr/server/xinet
    • Replace solr:solr with the appropriate user and group.
  5. Reinitialize Solr:
    • After ensuring all necessary configuration files are in place, reinitialize Solr:  
      /usr/etc/venture/bin/solrutil -init /usr/etc/venture/solr/server/xinet/file
  6. Check Solr Logs:
    • Look for additional error messages in the Solr log files:  
      cat /usr/etc/venture/solr/server/logs/solr.log
  7. Use Supported Samba Version:
    • Ensure you are using the supported Samba version 4.20.2, which can be downloaded from Samba's official site.

By following these steps, you can resolve file visibility issues in the WebNative Portal and ensure compatibility with Xinet.

Frequently Asked Questions

What should I do if the solrconfig.xml file is missing?
If the solrconfig.xml file is missing, search for it in your Solr installation. If found, copy it to the correct location. If not found, you may need to recreate it using a template or default file from your Solr installation or Xinet documentation.
Why is it important to use the supported Samba version?
Using the supported Samba version ensures compatibility with Xinet and prevents potential conflicts or errors that may arise from using an unsupported version.
How can I verify the Samba version installed on my system?
You can verify the Samba version by running the following command:  
smbd -V
This will display the current version of Samba installed on your system.
Choose files or drag and drop files
atlas_studio
kb_automation
Was this article helpful?
Yes
No

  1. Priyanka Bhotika

  2. Posted

Comments