A video file (.mp4 with H264 compression) does not play in Portal and the following error is displayed:
"The video could not be loaded, either because the server or network failed or because the format is not supported"
The video plays on WebNative for both nativeadmin and users. Videos of shorter length but the same format don't have a similar issue.
- Navigate to the file /etc/php.ini
- Set memory_limit to 8G
- Set max_execution_time to 1000
- Set max_input_time to 1000
- Restart apache
Navigate to the video file that could not be loaded and make sure it plays as expected.