Unable to access Portal Sites in 2021.4 or greater


After updating to 2021.4 or greater, you experience issues connecting to your Xinet Portal sites. When accessing the SiteManager via the WebNative Admin portal, you are continually prompted for the password. When trying to access Portal sites directly, you reach the Apache root folder or cannot log in.



Within the 2021.4 release of Xinet, there were several security-related fixes put into place. One of these was a fix to Apache incorrectly redirecting over HTTP (XINET-20398). With this change, when logging into the WebNative admin over HTTP, connections to the Site Manager for Xinet Portal sites will fail with a continuous login prompt.

Please ensure that you utilize the HTTPS protocol when connecting to your WebNative Admin or Xinet Portal sites to address this issue.



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