After an ungraceful disk unmounting, new Uploads are not showing in Xinet Portal or Pilot. The Venture DB does not show any new files having been added. Running "syncvoltodb -delnorm -noarch" on the path does not return any results. You receive the following errors:
- "Error: Failed to check db sync times: using file system"
- "searchdb2_getresultid: Error! err[-1]"
Following the ungraceful unmount, the FileID of new uploads is being set much higher than expected (4Billion+ characters) leading to their associated files being hidden.
To address this trouble, please Restore a Database Backup done prior to the ungrateful unmounting. New files uploaded will be correctly assigned a valid FileID.
After restoring the backup, upload a new file to Xinet via the Portal or Pilot. The files should appear as expected with normal range FileIDs.