Requesting Custom Xinet Installers


You need a new Xinet installer that includes specific packages, such as support for a particular PHP version on your chosen host OS. For example, you need support for PHP 5.3, 5.4, and 5.6 on both RHEL7 and RHEL8.



Within the AXI (Authorized Xinet Integrator) portal, we provide all of the latest public versions and several additional packages. If you cannot locate the specific package you are looking for, you can submit an Enhancement Request for consideration by the Development Team. 

Open a support ticket with Xinet Support and provide them with the following information:

  1. Organization Name:
  2. Requester Name:
  3. Requester Email:
  4. The details of your Installer package requirements:
    1. Host OS and version:
    2. Xinet version:
    3. Required packages:
Note: All Enhancement Requests will be reviewed based on their demand. There is no guaranteed ETA once the request is submitted.


Verify that the requested installer package does not already exist within the AXI portal. If this does not exist, proceed with creating the Enhancement Request on the customer's behalf.

Note: Xinet does not have any brand exceptions. Follow the process outlined in Submitting Product Enhancement Requests using the details provided.




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