Previews Not Being Generated for Office Documents

Overview

When end users try to create a preview for some larger Office documents, the following errors appear within the Xinet Logs:

officesync: processing fileid <fileID>: "/Path/To/File/FileName.pptx"
officesync: File too big (<filesize> bytes) "/Path/To/File/FileName.pptx". Skipping...

Solution

By default, there is a 50MB limit for office previews, which can be changed by editing the config file located at: /usr/etc/venture/var/fpod.conf

1. Open /usr/etc/venture/var/fpod.conf in your preferred editor.
2. Locate this line:

   20(60) $v/bin/officesync -fid$i -volflags$f

3. Add the "-maxmbsize XX" flag:

   20(60) $v/bin/officesync -fid$i -volflags$f -maxmbsize XX

   Note: XX is the maximum number of megabytes (MB) that you want to allow.
4. Restart the FPO daemon to finalize the changes by executing:
   

   # kill -HUP fpod